Last Updated: August 1 2025

This Terms of Use Agreement (“Agreement”) is a legal agreement between you (“User,” “you,” or “your”) and Vancouver Island Naturopathic Clinic Inc. (“Owner,” “we,” “us,” or “our”), the owner and operator of the website located at www.islandnaturopathic.com (the “Website”). This Agreement governs your access to and use of the Website and all content, services, and materials available through it (collectively, the “Content”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Agreement. If you do not agree to these terms, you must not use the Website.

1. Acceptance and Updates

We reserve the right to revise, amend, or update this Agreement at any time in our sole discretion by posting the updated version on this page. Your continued use of the Website after such changes constitutes your acceptance of the revised Agreement. You should review this page periodically.

2. Medical Emergency Disclaimer

The Website is not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or contact a licensed healthcare professional immediately. Do not attempt to self-diagnose or self-treat based on any Content on this Website.

3. Informational Purpose Only — Not Medical Advice

All information on this Website is provided for general informational purposes only. It is not professional medical advice, diagnosis, or treatment. You should consult a licensed healthcare provider in your jurisdiction before acting on any information found on the Website.

4. No Physician-Patient Relationship

Use of this Website does not create a physician-patient or client relationship between you and Vancouver Island Naturopathic Clinic Inc. or any of its practitioners. Communication through this Website is not intended to substitute for an in-person consultation.

5. No Endorsements

Unless expressly stated, the Owner does not endorse or recommend any specific products, services, or procedures mentioned or advertised on the Website.

6. Communication & Patient Portal Security

If you are an existing patient, you may communicate with us via email or other electronic means through the Website. Please be aware such communications may not be secure or confidential. You are responsible for safeguarding any usernames and passwords provided for patient portal access.

7. Email Communications with the Public

This Website is not intended to facilitate communications with the public regarding medical questions, appointment scheduling, billing inquiries, or other administrative matters. Such requests will not be responded to via email or through the Website. Please contact us by phone, fax, or mail for these matters.

8. Disclaimer of Warranties

The Website and all Content are provided “AS IS” and “AS AVAILABLE” without any warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. We do not guarantee the Website will be error-free, uninterrupted, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Vancouver Island Naturopathic Clinic Inc., its directors, employees, affiliates, licensors, and agents shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses arising from or related to your use or inability to use the Website or reliance on any Content, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vancouver Island Naturopathic Clinic Inc. and its officers, directors, employees, agents, licensors, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to your use of the Website, your violation of this Agreement, or your violation of any applicable law.

11. Website Use and Residency

The Website is intended for residents of Canada. You agree to use the Website only for lawful purposes and in compliance with all applicable laws, including those in British Columbia.

12. Intellectual Property and Copyright

All Content, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is owned by Vancouver Island Naturopathic Clinic Inc. or its licensors and is protected by Canadian and international copyright laws. You may view, download, or print Content for personal, non-commercial use only, provided all copyright notices remain intact. Any other use, including reproduction, distribution, modification, or republication, without prior written permission is prohibited.

13. Limited License

We grant you a limited, non-transferable, non-exclusive license to access and use the Website for your personal, non-commercial use, subject to this Agreement.

14. Third-Party Links

The Website may contain links to third-party websites for your convenience. We do not control and are not responsible for their content, accuracy, or legality. Use these links at your own risk.

15. User Submissions

If you post or upload any content to the Website (“Submissions”), you grant Vancouver Island Naturopathic Clinic Inc. a worldwide, royalty-free, irrevocable, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, publicly perform, and display such Submissions in any media.

You represent that you own all rights to your Submissions or have permission to post them, and that your Submissions do not violate any laws or third-party rights.

You agree not to post unlawful, abusive, defamatory, or otherwise objectionable content.

16. Registration and Account Security

If you create an account, you agree to provide accurate and current information and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.

17. Software Use

Any software embedded or made available on the Website is owned by us or our licensors and is licensed to you for personal, non-commercial use only. You agree not to copy, modify, reverse engineer, or distribute the software.

18. Tools and Calculators

Any tools or calculators provided are for illustrative purposes only and do not constitute medical advice.

19. Security

Communications over the Internet may not be secure. We cannot guarantee the confidentiality of information you transmit via the Website.

20. Modifications or Discontinuation

We may modify, suspend, or discontinue any part of the Website at any time without notice and are not liable for any consequences.

21. Prohibited Uses

You may not use the Website where it violates any applicable law or regulation.

22. Governing Law and Jurisdiction

This Agreement is governed by the laws of the Province of British Columbia and the laws of Canada applicable therein. You agree to submit to the exclusive jurisdiction of the courts of British Columbia for any disputes arising from this Agreement or your use of the Website.

23. Waiver

Failure to enforce any provision of this Agreement shall not constitute a waiver of our rights.

24. Severability

If any provision of this Agreement is found invalid or unenforceable, the remainder will continue in full force and effect.

25. Contact Information

Questions regarding this Agreement or the Website may be directed to:
Email: clinic@islandnaturopathic.com
Address: Vancouver Island Naturopathic Clinic Inc., [Physical Address]

26. Termination

We reserve the right to terminate or suspend your access to the Website at any time without notice for any reason.

27. Entire Agreement

This Agreement constitutes the entire agreement between you and Vancouver Island Naturopathic Clinic Inc. regarding the use of the Website and supersedes all prior agreements.